Privacy Policy

Last Updated: 03/06/2025

Dobbs (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our website and services, including communications via SMS, email, and other digital platforms.

By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.


1. Information We Collect

When you use our website or services, we may collect the following types of information:

1.1. Personal Information

We collect personal information that you voluntarily provide, including but not limited to:

  • Name
  • Phone Number
  • Email Address
  • Insurance Preferences and Interests
  • Other relevant details required for insurance services

1.2. Automatically Collected Information

When you visit our website, we may collect certain information automatically, including:

  • IP Address
  • Device Type and Browser Information
  • Cookies and Tracking Technologies (see Section 6 for more details)
  • Geolocation Data (if permitted by your device settings)

1.3. Information from Third Parties

We may receive additional information from third-party partners, including:

  • Insurance carriers and brokers
  • Marketing platforms (Google Ads, Meta Ads, etc.)
  • Public databases

2. How We Use Your Information

We use the information collected for the following purposes:

To Provide and Improve Our Services: Process your inquiries, provide insurance-related services, and improve user experience.
To Communicate with You: Send updates, promotions, or important notifications via SMS, email, or phone calls.
To Comply with Legal Requirements: Ensure compliance with applicable laws and regulations, including TCPA and CAN-SPAM Act.
For Marketing and Advertising: Personalize offers based on your preferences, including retargeting ads through platforms like Google and Meta.


3. SMS & Email Communications

3.1. SMS Communications

By providing your phone number, you consent to receive SMS messages from Dobbs, which may include:

  • Insurance offers and updates
  • Appointment reminders
  • Marketing promotions

📌 Message and data rates may apply.
📌 You may opt out anytime by replying STOP.
📌 For assistance, reply HELP or contact us at support@insurancedobbss.com

We comply with the Telephone Consumer Protection Act (TCPA) and A2P 10DLC regulations, ensuring that:

  • SMS messages are only sent to users who have explicitly opted in.
  • Users can opt out at any time.

3.2. Email Communications

If you subscribe to our mailing list, you may receive emails related to our services. You can unsubscribe at any time by clicking the “Unsubscribe” link in the email.


4. Data Sharing & Third-Party Disclosures

We do not sell your personal information. However, we may share your data with:

Insurance Carriers & Brokers: To help you obtain insurance services.
Service Providers: Partners assisting in website hosting, SMS/email communications, and marketing analytics.
Legal Authorities: If required by law to comply with regulations or law enforcement.

We ensure all third parties comply with privacy laws and protect your information.


5. Data Security

We implement strict security measures to safeguard your personal information, including:

🔒 Encryption & Secure Storage: Data is encrypted during transmission and storage.
🔒 Access Control: Only authorized personnel can access sensitive data.
🔒 Fraud Prevention Measures: Monitoring for suspicious activity to protect against unauthorized access.

However, while we take strong precautions, no online transmission or storage system is 100% secure. You share information at your own risk.


6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience and track website activity.

  • Essential Cookies: Necessary for website functionality.
  • Analytics Cookies: Help us understand user behavior (Google Analytics, etc.).
  • Marketing Cookies: Used for personalized advertising.

📌 You can manage cookie preferences through your browser settings.


7. Your Rights & Choices

Depending on your location, you may have rights under CCPA (California Consumer Privacy Act), GDPR (General Data Protection Regulation), and other privacy laws. These may include:

Right to Access: Request a copy of your personal data.
Right to Correction: Update inaccurate or incomplete information.
Right to Deletion: Request deletion of your personal data.
Right to Opt-Out: Stop receiving marketing messages (SMS, emails).

📩 To exercise these rights, contact us at [Insert Contact Email].


8. Third-Party Links & External Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites. Please review their policies separately.


9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes take effect immediately upon posting. We encourage users to review this policy frequently.

📅 Last updated on: 03/06/2025


10. Contact Us

For any questions about this Privacy Policy, please contact us at:

📧 Email: support@insurancedobbss.com


📞 Phone: (888) 953-6227


🏢 Address:

1600 E Holt Ave
Space R26
Pomona, CA 91767